Legal
Terms & Conditions
Last updated: June 30, 2026. Please read these terms carefully before using Titanways services. By submitting a permit request or engaging our services, you agree to be bound by these terms.
Last updated: June 30, 2026. Please read these terms carefully before using Titanways services. By submitting a permit request or engaging our services, you agree to be bound by these terms.
By accessing our website, submitting a permit request, or engaging Titanways for any permit, compliance, or fleet safety services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
Titanways provides transport permit application and coordination services, including but not limited to:
Titanways acts as a permit agent on behalf of the carrier. We do not act as a licensed customs broker, freight forwarder, or legal advisor unless explicitly stated in a separate written agreement.
You agree to:
Titanways relies entirely on the information provided by the client to prepare and file permit applications. We are not responsible for permit rejections, fines, violations, or enforcement actions arising from inaccurate, incomplete, or misleading information provided by the client.
It is the client's sole responsibility to verify that the dimensions, weights, and route information submitted are accurate and reflect the actual load being moved.
Fees for Titanways services consist of:
All fees are quoted before filing unless otherwise agreed in writing. Government fees are non-refundable once paid. Titanways service fees may be partially or fully refunded at our discretion where a permit cannot be obtained through no fault of the client.
Payment is due upon invoice unless otherwise agreed in writing. Late payment may result in suspension of active permit management services.
Estimated processing times provided are based on typical government agency timelines and are not guaranteed. Processing times may be affected by agency backlog, incomplete information, route complexity, engineering review requirements, or factors outside Titanways' control.
Titanways will communicate estimated timelines and any delays promptly. We are not liable for damages arising from permit delays caused by government agency processing times.
To the maximum extent permitted by applicable law, Titanways' total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific service giving rise to the claim.
Titanways is not liable for:
Each permit issued is valid only for the specific jurisdiction, route, vehicle, load, and time window stated on the permit document. Operating outside these parameters — including traveling on an unapproved route, with a wider or heavier load than permitted, or outside the permit validity window — is the sole responsibility of the carrier and driver.
Titanways is not liable for violations, fines, or enforcement actions arising from failure to comply with permit conditions.
All content on the Titanways website — including text, design, graphics, and structure — is the property of Titanways and may not be reproduced, distributed, or used for commercial purposes without prior written consent.
These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Alberta.
If you are a U.S.-based client, you acknowledge that Titanways operates from Canada and agree that Alberta law governs our relationship, without prejudice to any mandatory consumer protection rights you may have under applicable U.S. law.
Titanways reserves the right to update these Terms & Conditions at any time. The most current version will always be available on our website. Continued use of our services after any update constitutes your acceptance of the revised terms.